At Folsom Labs, I did User Experience Design, User Research, and some Engineering.
We made CAD software for designing arrays of solar panels. It could design commercial arrays, and they were considering adding features for designing residential arrays and making proposals.
So I conducted research to determine the need for those features, and a prioritization order. All the research was done over the phone; most of our customers were too far away to visit in person.
After the interviews, I analyzed the feedback, and gave a presentation. Here are two shareable slides from the presentation: